SHIPPING - UNITED STATES
FREE shipping on all US Orders over $150. Under $150 is flat rate of $9.00 for continuous US states and $12.00 for AK, HI, & US Territories.
Orders are processed and shipped within one to two business days. Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
SHIPPING - INTERNATIONAL
We offer international shipping to most countries (with the exclusion of Brazil, Chile, Russia and Ukraine). Import duties & taxes are collected/paid at checkout, which means you won't receive another bill for duties or taxes after receiving your shipment. Some carriers charge for delivery reattempts. You will be responsible for any reattempt charges the carrier may charge. The average international order is typically delivered 3-5 weeks* from time of purchase (*Estimate shown at checkout is in business days and does not include 5-7 business days to pick, pack and deliver to our international shipping partner). We appreciate your patience. Please make sure to order your correct size as we do not offer returns or exchanges on international orders.
If you're in Australia or New Zealand, please shop our regional online store here.
United Kingdom - Shop here.
Europe - Shop here.
RETURNS - UNITED STATES
We hope that you are delighted with your Simple purchases, but we understand that sometimes shoes don't fit or you may want to return your purchase. That's not a problem. You may return your items free of charge as long as:
You made your purchase through our website SimpleShoes.com.
Your purchase was received within the last 30 days.
Your products are still in original condition, unworn, unwashed, unaltered, and in original packaging.
Refunds are processed with 24 hours after receipt by warehouse (excluding original shipping fees).
START YOUR RETURN HERE.
Please note that only items purchased through SimpleShoes.com can be returned through our online store. All items purchased through physical retail stores must be returned to where they were originally purchased.
Returns take 7-15 business days to be processed. Once a return has been processed, it may take up to 7 days after we process the return to reflect on your account. However, in some instances, it may take your bank or financial institution up to one billing cycle.
RETURNS - INTERNATIONAL
Unfortunately, we do not offer returns or exchanges on international orders. If you need help with sizing, please reach out to customer service.