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Terms & Conditions 

Shipping Options & Rates

Simple offers free ground shipping on all orders within the Continental US.  Orders shipping to Alaska and Hawaii will be shipped via Federal Express 2nd day air only at a flat rate of $25. We do not ship outside of the US or to PO Box or APO/FPO addresses at this time.

Delivery Time

For all in-stock orders with free Fed-Ex Ground shipping, please allow 7-10 days for delivery. For 2 Day Air orders, please allow 2-4 business days for delivery.  Delivery is Monday - Friday. For pre-ordered items, please allow 2-3 weeks from ETA for the item to be processed and shipped. Upon purchase, please allow 24 hours for processing and note that orders placed after 3pm on Friday will be processed the following Monday morning. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order.

Sales Tax

Customers shipping to New York state will be charged sales tax. You will be able to review this prior to completing your purchase.

Returns

For online purchases only. If you are not fully satisfied with your purchase, return the unworn merchandise to us within 45 days of shipment. We will gladly issue a refund or exchange it for another item. We will issue your credit within 7-10 business days of receiving your return. Please download this blank return form to include with your item.

Unfortunately, shipping and handling fees are nonrefundable at this time. Please note that only items purchased through SimpleShoes.com can be returned through our online store. All items purchased through physical retail stores must be returned to where they were originally purchased.