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Shipping & Returns

Orders & Shipping - United States 

All orders are processed and shipped within one business day.  We ship to the United States using USPS Priority Mail which ensures that your order will arrive in just 1 to 3 business days! 

Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to tack the delivery status.   

For pre-ordered items, please allow 2 - 3 weeks from ETA for the item to be processed and shipped.

Orders & Shipping - International

We ship internationally to the following areas.  For any other areas, please contact us and we will be happy to provide a shipping quote. 

International orders are subject to your country's import and customs regulations.  This may result in added time and costs.  Any duties or taxes related to international orders are the responsibility of the customer.  In our experience, Customs Duty Tax is levied on about 10% to 15% of our orders and can range from $30 - $50 USD in addition to the shipping charges below.  So you need to really want your Simple Shoes:)

  • Canada $20
  • The UK and EU $38
  • Australia and New Zealand $44

Returns & Exchanges

We hope that you are delighted with your Simple purchases, but we understand that sometimes shoes don't fit or you may want to return your purchase.  That's not a problem.  You may return or exchange your items FREE of charge as long as:

  • You made your purchase through our website SimpleShoes.com.
  • Your purchase was made within the last 30 days.
  • Your products are still in original condition, unworn, unwashed, unaltered.
  • Your products are still in the original packaging.

Follow these steps to process your return from the United States.

  • Email us at customerservice@simpleshoes.com to obtain your FREE return shipping label.
  • Download and fill out our Return Authorization Form
  • Pack it with your return in its original packaging.
  • Drop it off at your nearest UPS store.

If exchanging for size or color, please follow the return steps above and then place a new order for the size or color you prefer.

Follow these steps to process your International return.

  • Due to the added complexity of shipping Internationally, we are not able to provide a complimentary return shipping label for International returns.
  • Download and fill our our Return Authorization Form
  • Pack it with your return in its original packaging.
  • Use the courier service of your choice and ship to:
Simple Shoes Fulfillment Center
1121 Industrial Parkway
Brick, New Jersey   08724

Please note that only items purchased through Simple Shoes.com can be returned through our online store.  All items purchased through physical retail stores must be returned to where they were originally purchased.