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Shipping & Returns

Orders & Shipping - United States

All orders are processed and shipped within one business day. We ship to the United States using USPS Priority Mail which ensures that your order should arrive within just 1 to 3 business days!  Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.  

For pre-ordered items, please allow 2-3 weeks from ETA for the item to be processed and shipped.  

Orders & Shipping - International

We ship internationally to the following areas.  For any other areas, please contact us and we will be happy to provide a shipping quote.

Canada - $20

The UK and EU - $38

Australia and New Zealand - $42

Returns & Exchanges 

We hope that you are delighted with your Simple purchases, but we understand that sometimes shoes don't fit or you may want to return your purchase.  That's not a problem.  You may return or exchange your items FREE of charge as long as:

  • You made your purchase through our website SimpleShoes.com.  
  • Your purchase was made within the last 30 days.
  • Your products are still in original condition, unworn, unwashed, unaltered.
  • Your products are still in the original packaging.

Follow these steps to process your return from the United States.

  1. Email us at customerservice@simpleshoes.com to obtain your FREE return shipping label.
  2. Download and fill out our Return Authorization Form
  3. Pack it with your return in its original packaging.
  4. Drop it off at your nearest UPS Store.

If exchanging for size or color, please follow the return steps above and then place a new order for the size or color you prefer. 

Follow these steps to process your International return.

  1. Due to the added complexity of shipping Internationally, we are not able to provide a complimentary return shipping label for those returns.  
  2. Download and fill out our  Return Authorization Form
  3. Pack it with your return in its original packaging.
  4. Use the courier service of your choice and ship to:
                      Simple Shoes Fulfillment Center
                      1121 Industrial Parkway
                      Brick, New Jersey, USA

Please note that only items purchased through SimpleShoes.com can be returned through our online store. All items purchased through physical retail stores must be returned to where they were originally purchased.