SLO Red

Orders & Shipping - North America

FREE shipping on all US Orders over $100.  Under $100 is flat rate of $4.95.

FREE shipping on Canadian orders over $120. Under $120 is flat rate of $20.

Orders are processed and shipped within one business day.  We ship using USPS Priority Mail.  Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.   

Orders & Shipping - International

We ship to most countries for a flat rate of $45.  

If you have any questions about international shipping please contact us and we will be happy to help you.

International orders are subject to your country's import and customs regulations.  This may result in added time and costs.  Any duties or taxes related to international orders are the responsibility of the customer.  In our experience, Customs Duty Tax is levied on about 10% to 15% of our orders and can range from $30 - $50 USD in addition to the shipping charges below.  So you need to really want your Simple Shoes:)

Start your Return or Exchange Here.

Returns & Exchanges - United States

FREE Returns and Exchanges as long as:

• You made your purchase within the last 15 days. 
• Your products are unworn, resellable and in original packaging. 
• Note - Sale / Last Call items are not eligible for Refund, but are eligible for Exchange or Store Credit.

Refunds are processed within 24 hours after receipt by warehouse (excludes original shipping fees). 

Returns & Exchanges - International

Due to the added complexity of shipping internationally, we are not able to provide a free return shipping label.  However, we will gladly exchange or refund once we receive your returned goods that you've shipped using the carrier of your choice.