Orders & Shipping - North America
FREE shipping on all US Orders over $100. Under $100 is flat rate of $4.95.
FREE shipping on Canadian orders over $120. Under $120 is flat rate of $20.
Orders are processed and shipped within one business day. We ship using USPS Priority Mail. Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
Orders & Shipping - International
We ship to most countries for a flat rate of $45.
If you have any questions about international shipping please contact us and we will be happy to help you.
International orders are subject to your country's import and customs regulations. This may result in added time and costs. Any duties or taxes related to international orders are the responsibility of the customer. In our experience, Customs Duty Tax is levied on about 10% to 15% of our orders and can range from $30 - $50 USD in addition to the shipping charges below. So you need to really want your Simple Shoes:)
Start your Return or Exchange Here.
Returns & Exchanges - United States
FREE Returns and Exchanges as long as:
- You made your purchase within the last 15 days.
- Your products are unworn, resellable and in original packaging.
- Note - Sale / Last Call items are not eligible for Refund, but are eligible for Exchange or Store Credit.
Refunds are processed within 24 hours after receipt by warehouse (excludes original shipping fees).
Returns & Exchanges - International
Due to the added complexity of shipping internationally, we are not able to provide a free return shipping label. However, we will gladly exchange or refund once we receive your returned goods that you've shipped using the carrier of your choice.
I had to return them. They were too small. My old ones were 7's. these were 7.5's. Must be made different. Still a fan, though.
Good but not great
I have 3 pair of the “old” Simples and LOVE them! The black Satires finally gave out, so I happily replaced them with the new guys. They’re comfy, but not like the old ones- and they are already showing a lot of wear on the soles. Never a problem with the old tire treads. Why did you give those up? Also, I like the other “black” color. That said, they still are super comfy.
So glad I bought a second pair!
I have a pair from years ago that I love. I'm glad I finally bought a second pair. I had to get a half size bigger than my older version. I was delighted to find that they had added additional comfort to the bottom of the shoe. I can wear them for hours and never get a blister!
I was wary when the shoes arrived..a little different from my old old pair, cork insole that felt too big. BUT I wore them for a day and presto! They molded to my feet ( fit like a glove) and are the most comfortable shoes I own! I walk around the city alot, so they have gotten plenty of wear. I am so happy the Simple company came back. I love these shoes.
When I received the shoes it was just a bit snug but I wore them around and I'm glad I didn't change them they do stretch a little... So I would say pretty true to size and must I say what a great company!