Orders & Shipping - United States
We offer FREE shipping on all US Orders over $60, and FREE shipping on Canadian orders over $120. Orders are processed and shipped within one business day. We ship using USPS Priority Mail.
Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
For pre-ordered items, please allow 2 - 3 weeks from ETA for the item to be processed and shipped.
Orders & Shipping - International
Canada - We offer FREE shipping on all Canadian orders over $120. Otherwise, there is a flat fee of $20.
Other Countries - We ship to most countries for a flat rate of $45.
If you have any questions about international shipping please contact us and we will be happy to help you.
International orders are subject to your country's import and customs regulations. This may result in added time and costs. Any duties or taxes related to international orders are the responsibility of the customer. In our experience, Customs Duty Tax is levied on about 10% to 15% of our orders and can range from $30 - $50 USD in addition to the shipping charges below. So you need to really want your Simple Shoes:)
Returns & Exchanges - United States
You made your purchase through our website SimpleShoes.com.
Your purchase was made within the last 30 days.
Your products are still in original condition, unworn, unwashed, unaltered.
Your products are still in the original packaging.
Start your Return Here.
If exchanging for size or color, please let us know the specifics and we will send you another order as soon as we receive your returned product.
Returns & Exchanges - International
- Due to the added complexity of shipping Internationally, we are not able to provide a complimentary return shipping label for International returns.
- Pack your unworn product in its original packaging.
- Use the courier service of your choice and ship to:
Please note that only items purchased through Simple Shoes.com can be returned through our online store. All items purchased through physical retail stores must be returned to where they were originally purchased.