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FAQ

Q: What are your Shipping & Returns policies?

A: For details on Simple’s shipping and return policies please visit our Terms and Conditions page. 

 

Q: Sizing for women's styles?

A: Simple's women's line runs true to size and is generally available in sizes 6-10 and 11.

 

Q: When will Simple have a kids' line?

A: The Simple Kid's line will be available in Spring 2017.  We will post all updates on our social media channels, website and e-mail blasts so please stay connected with us.

 

Q: Will any of the Simple shoes be vegan?

A:We are currently testing many of our styles to ensure that they meet the generally accepted definition of vegan friendly footwear.  Once that determination is made we will clearly identify those styles on our site.

 

Q: Will Simple be able to ship my order internationally?

A: While Simple currently only ships within the United States, we are already in talks with a partner to establish international distribution. Once that partnership has been established we will disseminate the info through e-mails and social media channels.

 

Q: Who is behind Simple?

A: Simple was founded in 1991 by a group of independent shoe designers. Simple was then purchased by a large footwear company and closed its doors in 2010. The brand laid dormant until a passionate group of footwear people, including early Simple designers, brought it back to life in October of 2014. We are busy working to bring back product from the past and to build relevant product for the future.  

Q: What happens if I have to return my purchase made with a Gift Certificate?

A: Returns from Gift Certificates will be in the form of a store credit only.