Orders & Shipping - North America
FREE shipping on all US Orders over $100. Under $100 is flat rate of $4.95.
FREE shipping on Canadian orders over $120. Under $120 is flat rate of $20.
Orders are processed and shipped within one business day. We ship using USPS Priority Mail. Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
Orders & Shipping - International
We ship to most countries for a flat rate of $45.
If you have any questions about international shipping please contact us and we will be happy to help you.
International orders are subject to your country's import and customs regulations. This may result in added time and costs. Any duties or taxes related to international orders are the responsibility of the customer. In our experience, Customs Duty Tax is levied on about 10% to 15% of our orders and can range from $30 - $50 USD in addition to the shipping charges below. So you need to really want your Simple Shoes:)
Start your Return or Exchange Here.
Returns & Exchanges - United States
FREE Returns and Exchanges as long as:
- You made your purchase within the last 15 days. During the holiday season this is extended and you are allowed to return through Jan 15.
- Your products are unworn, resellable and in original packaging.
- Note - Sale / Last Call items are not eligible for Refund, but are eligible for Exchange or Store Credit.
Refunds are processed within 24 hours after receipt by warehouse (excludes original shipping fees).
Returns & Exchanges - International
Due to the added complexity of shipping internationally, we are not able to provide a free return shipping label. However, we will gladly exchange or refund once we receive your returned goods that you've shipped using the carrier of your choice.
My other pair was starting to think about retirement so I got a replacement pair of my favorite sneakers ever. Wear them with everything. So Simple :)
LOVE Simple Shoes
I bought my first pair of Simple Shoes at Macy’s Last Act. I had never heard of Simple Shoes - which I didn’t care :) the slip on Swan tennis shoes were SO comfortable. Sadly, this style is discontinued but I was happy to purchase & try the Satire. I LOVE this classic style tennis shoe! For me, they run narrow & I had to return the 8’s & buy the 8.5. ( customer service is awesome!) At first they were tight but over time my shoes have stretched out & I wear them constantly! GREAT, shoe- stylish & so comfortable!
I've been buying Simple Shoes for most of my life. Having grown up in LA around dog town, these were the cool shoes everyone wore. So glad they are back! Love the Satires in white - so light weight and comfy :-)
I have very narrow feet/heels and can never find a sneaker that fits well. I received my Simple Satire White sneaker several days before the date of promised delivery. The sneaker fits perfectly, true to size. I haven't worn them for an extended time but I think they will be very comfortable. My only complaint is that the sneakers are a bit difficult to put on since they do not untie. I had to use a shoe horn. However, this is a minor inconvenience since the fit is so good. I am happy, happy.
Glad ur back!
I have 3 pair ... my 1st pair are the old tire sole and blue jean shoe... I love them! Will you make the old one’s again???